Payment Policy for Hear from Santa

We accept Visa, MasterCard and American Express. We also accept PayPal payments, including PayPal express. We accept payment either via PayPal (You don’t need an account) or our trusted payment provider Stripe. Payment is required at the time of purchase. We don’t accept cash, cheques or bank transfers.

 Delivery Policy for Hear from Santa

We offer delivery to the United Kingdom, Europe and beyond! For international customers we may have to contact you after placing your order.

Delivery Options – UK
Standard delivery – Royal Mail Second Class – £FREE

Premium  Delivery – Royal Mail First Class – £1.49*

 *Additional £0.80 per letter if ordering more than one letter using premium delivery.

Delivery Options – Outside of UK

Europe Delivery – Royal Mail International Standard – £1.99 per item

International Delivery – Royal Mail International Standard – £2.49 per item

We can only accept orders online if the Royal Mail deliver to your country, if you know the Royal Mail don’t deliver to your country then please don’t place an order until you have got in touch with us. Failed deliveries don’t qualify for a refund.

We aim to dispatch your order within 2 days depending on how busy we become. We will always keep you updated on your order.